SoftCare Solutions
Elevating customer experiences, one interaction at a time
About Softcare
With roots in customer service expertise within multinational companies, we've evolved into a dedicated team committed to professionalism, ethics, and community development.
As your outsourcing partner, we deliver high-quality services to both Romanian and international businesses.
About us
Services
From multichannel support and inbound services to strategic promotion and sales initiatives, we redefine excellence in customer care.
Our services reflect a commitment to professionalism, quality, and the seamless delivery of expertise.
Our services
Our Clients
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Vodafone
Together with Vodafone, we developed a partnership through which we laid the foundations of a department whose aim is to streamline the process of purchasing Vodafone products, a department dedicated exclusively to business-to-business customers, through modern means, and per the EU's digitalization strategy, so that it advantages SMEs.
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Piastrelle
Part of our collaboration with Piastrelle involves generating potential customers through a marketing process that stimulates and captures interest in a product or service in order to develop a sales channel. The generation of leads refers to B2C and B2B customers.
We approach lead generation campaigns in an integrated, multi-channel way: SEO, AdWords, Social Media, Telesales, Email marketing, CRM, etc.
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