The Company
Our journey began in a call center where the founders met, and over 14 years, we have grown, honed our skills, and developed a strong desire to share our accumulated experience. Our gradual progression has led us to a point where we transitioned to the entrepreneurial side, stepping away from the conventional path.
CEO & Founder of SoftCare Solutions
Anca Almășan has been integral to the SoftCare Solutions journey since its conceptual stage.
Her projects and initiatives span the fields of telecommunications and management, as well as arts and painting, showcasing her as a highly creative individual with a keen eye for detail. With over 10 years of experience in telecommunications and management, she brings expertise in recruitment to the forefront of our operations.
Founder of SoftCare Solutions
Andreea Dulap is one of the two founders who initiated the inception of this business.
A Communication Specialist by profession, she has dedicated 10 years to working as a communication and soft skills trainer in a renowned multinational corporation. She has developed programs to enhance communication skills and measure customer satisfaction levels in customer care departments. In recent years, she has transitioned to management and sales, embracing entrepreneurship and participating in various projects.
Our mission is to provide integrated call center outsourcing solutions rooted in a commitment to professionalism, ethical practices, and the advancement of the business community.
Our focus is on delivering professional, quality services that reflect our dedication to excellence and customer satisfaction.
Our vision is to be the best partner for businesses seeking unparalleled call center outsourcing solutions. We aspire to foster a community of professionals committed to excellence, ethics, and continuous development.
By leveraging our vast experience and expertise, we aim to support Romanian and international companies with high-quality services.
